We do not fill backorders. Customer must reorder these items at a future time.
- UPS Ground unless otherwise specified. We will pass along our discounted rate negotiated with UPS.
- Orders prepaid by check or money order over $250.00 (excluding Big Shot Machines, Displays, and Glass Mats) will receive free freight in the continental USA.
- Credit card payment does not qualify for free freight.
- Residential addresses will be assessed a $4.50 surcharge.
- Refused COD’s will be charged 15% restock and all freight charges.
Within 14 days of receipt of your order, we’ll be happy to exchange for another item.
Please return the item(s) in question to us along with a copy of your paperwork and a note expressing your wishes. Shipping charges are not refundable unless the return is due to our error.
- Returns are subject to a 15% restocking fee.
- The product returned must be new and unopened
- The buyer is responsible for shipping and return postage.